By ordering one of our services here at Vital House Cleaning either through our website`s booking form, by e-mail, or phone, you automatically agree to our company’s terms and conditions listed below:
We pay special attention to cleaning steel appliances like stove and fridge by using extra soft cloth rags so they will not scratch the surfaces. we will do very light dishwashing bay hand if you do not have a dishwasher. by light dishwashing we mean the pile of dishes stacked in the sink can NOT be higher than sink brim. we will charge extra if it exceeds that limit.
In the bathrooms, we thoroughly scrub the bath tub and shower box paying special attention to cleaning the grout as much as we can. we usually remove all, sometimes most of thee mold buildup, so it will look clean and fresh. Again, special attention paid to cleaning inside, outside and around the toilet. Special care provided to the mirrors leaving them spotless.
Windows. we clean the inside of the windows and the outside of them as far as we can reach FROM THE INSIDE. we also thoroughly dust the blinds and the windowsill.
Special requests. we may a accommodate special requests but they will be CHARGED EXTRA upon separate negotiation, that means they are NOT included in the regular price.
Touch up work AFTER the cleaning in the unlikely case we overlook any part of it. We will honor any requests for such IF we are contacted until 6pm of the following day the cleaning took place. NO EXCEPTIONS.
Secure your pets and pick up after them before we arrive. Please provide us with access to your facility. Please shut off your alarm system. Secure your valuables, collectibles and etc. If children are present, do not leave them unattended due to the dangers of cleaning supplies and equipment.
If you use our online booking system, you may through PayPal. If you choose the option to pay by cash , payment is due at the time of service. No cleaning work will be undertaken unless the client settles all outstanding balances.
We appreciate if you will provide our cleaning team with a clutter-free environment. If that environment does not exist, we may not be able to fully complete your clean.